Where I live, in Salisbury, UK, we were blessed with the most wonderful shop selling art materials, the Complete Artist. It had been open as long as I could remember, and occupied a picturesque building next to a river in one of the more attractive parts of town. When I started at Art College in 1980 as an eager young student I bought all my supplies there, and then continued as a loyal customer over the intervening years. I struck up a great relationship with Martin, the owner, and it was easy to think that nothing would ever change, that Martin and the Complete Artist would last for ever.
The storm clouds had begun to gather though, not that I had noticed, I thought everything was fine, but Martin was unwell and had a bit of time off away from the shop while he recovered from his illness. The day to day running of the business was entrusted to Sharon, his long term employee, and everything carried on as before. Then Martin returned to work and chatting with him was horrified to discover just how serious his illness had been. He was taking things easier, only coming in to work for a couple of days a week, Sharon running things the rest of the time. Life carried on sweetly, the sun shone, life was great.... and then...... Martin died. What a devastating blow this was. Even now, several years later, I can feel the tears welling up in my eyes as I type this. What a lovely man he was, gentle and kind, a beautiful person.... (I've just had to stop for a minute and let the feelings of deep sadness pass).
What would happen next? The shop continued, all seemed the same, Sharon was still there, and Liz, but now there was a new face, Martin's daughter. She had taken over the running of the store. The months passed by, until about 11 months, maybe a year, after Martin passed away, and the time arrived I never thought could happen. The Complete Artist was closing down. Signs went up, everything half price. Over the next couple of weeks the shelves emptied, the stock dwindled, what had been an Alladin's cave, piled high to the rafters with brushes, tubes of paint, canvasses, paper, sketchbooks, everything, was quickly becoming a void, a bare, unloved space. And then.... Gone altogether. the window and door boarded up, the old signwriting beginning to peel and fade. Then graffiti started appearing on the walls, it was so sad to see this proud shop like this, abandoned and unloved.
What now for me? Well, there's Jackson's Art Supplies, a big place up in London, that stock everything, far more than Martin's shop ever could, with discounted prices and an efficient mail order service. But there was one thing Jacksons could never supply and that was the feel good, heart warming experience of going into the old shop, seeing the smiling faces, having a natter.... that personal service I took for granted. For two years since the shop closed I have ordered masses of equipment over the phone, and never had a problem, but there was that warmth missing. For all Jackson's efficiency it is too corporate, too cold, too big business. But yesterday evening, as I walked through the rain sodden streets of Salisbury, who should I bump into but Sharon? And she told me the most uplifting, happy news, that she is opening a new Art Store! Oh, what gladness this news brings to me! Two years of dipping my toe into the cold water of big business has proved to me the importance of small, independent art shops. How I hope it all works out for Sharon and the creative community of Salisbury and South Wiltshire. How I hope it's a great success for her and the people who have shown the faith to get this off the ground. And I implore anyone reading this who lives anywhere near this neck of the woods to support the new shop and resist the big art businesses who could drive small independent shops like Sharon's out of existence.